Terms and Conditions

Background

The Client acknowledges that the Vendor has the necessary qualifications, experience, and abilities to provide services. Taft Systems provides tools, strategies, and support designed to assist the Client in growing their business. However, Taft Systems explicitly does not guarantee specific outcomes or financial success. The Client understands and agrees that their success is contingent upon their own efforts, business practices, market conditions, and external factors outside of Taft Systems' control. Taft Systems will not assume responsibility for the Client’s individual results or success. Additionally, Taft Systems shall not be liable for any losses or damages arising from user error, misuse, software malfunction, or technical issues beyond its reasonable control.

Products and Services Provided

The Client hereby agrees to engage Taft Systems to provide one or more of the following services (the “Services”):

  1. SaaS Subscription: Access to Taft Systems’ business management platform, including but not limited to tools for lead management, client engagement, email marketing, automation workflows, analytics, and other integrated business management features. Subscription details, including features and limitations, are outlined upon subscription initiation.

  2. Agency Support Subscription: Dedicated white-label support and onboarding services specifically tailored to agencies. This includes but not limited to technical assistance, setup, troubleshooting, onboarding of agency clients, and ongoing support as detailed in the specific agency support agreement.

  3. Project and Custom Work: Individualized project-based services and custom builds, such as website creation, CRM configurations, AI configurations and integrations, custom automation setups and more. Each project will include defined scopes, timelines, milestones, deliverables, and pricing details outlined in a separate Scope of Work (SOW).

GDPR/CCPA Compliance

Taft Systems stores personal data on behalf of the Client using HighLevel software. The Client may provide lead, client, and alumni data as accounts are populated. Lead, client, and alumni information collected and stored may include:

  1. IP Address

  2. Phone Number

  3. Email Address

  4. Name

  5. Residential Address

  6. Photos

All information provided by the Client and collected throughout the duration of this agreement belongs exclusively to the Client. Taft Systems commits to securely handling and storing this data using industry-standard security protocols provided by HighLevel. It remains the sole responsibility of the Client to ensure compliance with GDPR, CCPA, or any similar local privacy laws and regulations regarding the use and handling of this data.

If your business operates within the EU, the following GDPR-compliant features will be implemented:

  1. User consent for cookie usage

  2. Right for users to request data deletion (right to be forgotten)

If your business operates within California, the following CCPA-compliant features will be implemented:

  1. User consent for cookie usage

Should the Client require additional compliance measures, it is the Client's responsibility to clearly communicate these needs to Taft Systems. Furthermore, the Client is responsible for informing Taft Systems of any changes or updates to local privacy laws and regulations affecting compliance.

Hours of Service

  1. Taft Systems’ standard hours of operation are Monday through Friday, from 9:00 to 17:00 Eastern Standard Time (EST), excluding United States Federal Holidays.

  2. Taft Systems provides 24/7 chat support, excluding major United States holidays.

  3. Taft Systems commits to responding to all written inquiries from the Client within 24 hours.

  4. Taft Systems commits to addressing or resolving any issues reported by the Client within 24 hours of receipt.

Terms of Agreement

  1. The terms of this Agreement (the “Term”) begin upon the Client signing up and/or making payment for any services provided by Taft Systems. This Agreement remains in effect indefinitely until terminated as outlined in this Agreement, unless otherwise specified.

  2. Clients may cancel their service with Taft Systems at any time by providing written (email) notice at least thirty (30) days in advance. Clients may incur a final charge during this cancellation notice period. No refunds or prorated amounts will be provided.

  3. Annual subscriptions canceled before completion of the full term will not receive refunds or prorated amounts.

  4. Taft Systems reserves the right to terminate this Agreement at any time, with or without cause.

  5. In the event that either Party breaches a material provision of this Agreement, the non-defaulting Party may terminate this Agreement immediately and require indemnification for reasonable damages incurred.

  6. Upon termination, the Client will no longer have rights to any websites, designs, developments, campaigns, phone numbers, or other tangible or intangible assets provided by Taft Systems as part of the services, as all services provided are leased from Taft Systems.

  7. Except as otherwise explicitly stated, Taft Systems' obligations end upon termination of this Agreement.

Performance

Both Parties agree to take all necessary actions and perform their respective obligations diligently and effectively to ensure the terms of this Agreement are executed and implemented successfully. Specific performance metrics, milestones, or limitations may be detailed further in individual agreements, Scope of Work documents, or service-level documents. Taft Systems will not be held responsible for any delays in performance arising from incomplete, inaccurate, or delayed information provided by the Client.

Currency

All monetary amounts presented and collected by Taft Systems are in USD (US Dollars). For international clients with currencies other than USD, it is the Client's responsibility to account for exchange rates, conversion fees, and any related financial obligations or charges incurred in the currency conversion process.

Compensation

  1. SaaS and Agency Support Subscriptions:

    • The Client agrees to compensate Taft Systems at the monthly or annual subscription rate selected upon initial sign-up. Subscription rates and payment schedules will be clearly outlined during subscription initiation.

    • Subscription payments will be automatically charged to the Client on a recurring basis (monthly or annually), based on the Client's selected subscription frequency.

    • For clients subscribing to additional locations under the same company name or ownership, Taft Systems may, at its discretion, offer discounted rates on subsequent subscriptions.

  2. Project and Custom Work:

    • The Client agrees to compensate Taft Systems according to the fees and terms outlined within the agreed-upon Scope of Work (SOW) document for each specific project.

    • Project-based fees, milestones, payment schedules, and terms of compensation will be detailed clearly in each project's SOW document.

  3. General Payment Terms (applicable to all service types):

    • Payment is due upon receipt of invoice or on the recurring auto-billing date agreed upon, unless otherwise explicitly stated.

    • Payments not received within five (5) days of the due date may result in interruption or discontinuation of services provided by Taft Systems.

    • All fees paid are non-refundable. Taft Systems does not offer refunds or pro-rated fees for subscriptions canceled mid-term, services rendered, or projects already initiated or completed.

  4. Payment Failure and Suspension:

    • Taft Systems reserves the right to suspend or terminate access to services in the event of payment failure or delinquency beyond the agreed grace period.

    • Services suspended due to non-payment may require settlement of outstanding balances, along with potential reconnection fees, prior to reactivation.

    • Taft Systems reserves the right to pursue legal action to recover unpaid balances.

Confidentiality

  1. Confidential Information (the “Confidential Information”) refers to any data or information relating to the Client's business, operations, or proprietary processes, which is not publicly available and the disclosure of which could reasonably be expected to cause harm to the Client. This includes, but is not limited to, accounting records, business processes, client records, technical data, marketing strategies, financial data, and other proprietary business information.

  2. Taft Systems agrees to maintain the confidentiality of all Confidential Information obtained during the course of this Agreement and shall not disclose, divulge, reveal, or utilize such information for any purpose other than performing its obligations under this Agreement unless explicitly authorized by the Client in writing or required by law.

  3. Taft Systems shall implement reasonable and appropriate security measures to protect Confidential Information from unauthorized access or disclosure.

  4. The obligations of confidentiality stated herein shall remain effective throughout the duration of this Agreement and indefinitely thereafter, surviving the termination or conclusion of this Agreement.

Ownership of Intellectual Property

  1. All intellectual property, content, designs, software configurations, campaigns, and other assets created by Taft Systems during the course of providing services remain the exclusive property of Taft Systems unless explicitly transferred to the Client through written agreement.

  2. It is the responsibility of the Client to ensure that any provided content, trademarks, or intellectual property comply with local laws and regulations. The Client must promptly inform Taft Systems of any discrepancies or legal obligations relating to the use of intellectual property.

  3. The Client may not reproduce, distribute, transfer, or otherwise utilize any content or intellectual property provided by Taft Systems without prior written approval from Taft Systems.

  4. Upon termination or cancellation of services, Taft Systems retains ownership of all intellectual property and assets created or provided during the term of the agreement. Taft Systems is under no obligation to transfer, release, or provide any proprietary assets or intellectual property to the Client after termination.

  5. Taft Systems explicitly prohibits the transfer of accounts or access rights to any third party. Account access and usage rights granted under this agreement are strictly non-transferable.

Capacity and Autonomy

  1. In providing the Services under this Agreement, it is expressly agreed that Taft Systems is operating as an independent contractor and not as an employee or agent of the Client. This Agreement does not create any partnership, joint venture, employment relationship, or other formal business association between the Client and Taft Systems, and is exclusively a contract for services.

  2. Unless otherwise specifically detailed in an applicable Scope of Work or subscription agreement, Taft Systems maintains full autonomy regarding the methods, scheduling, and decision-making processes used to deliver the Services. Taft Systems agrees to remain responsive to the reasonable requests, feedback, and concerns of the Client but shall not be directly managed or supervised by the Client.

Indemnification

Except to the extent paid in settlement from applicable insurance policies, and to the extent permitted by applicable law, each Party agrees to indemnify and hold harmless the other Party, and its respective directors, shareholders, affiliates, officers, agents, employees, contractors, and permitted successors and assigns from and against any and all claims, losses, damages, liabilities, penalties, punitive damages, expenses, reasonable legal fees, and costs of any kind or amount whatsoever, arising from or related to any act or omission by the indemnifying Party, its respective directors, shareholders, affiliates, officers, agents, employees, contractors, and permitted successors and assigns in connection with this Agreement. This indemnification obligation shall apply to all services provided and will survive indefinitely following termination of this Agreement.

Modification of Agreement

This Agreement may be amended, revised, or modified at any time. If the modifications, at Taft Systems' sole discretion, are deemed material, Taft Systems will provide the Client with an email notification to the email address associated with the Client’s account. By continuing to access or utilize the Services following the effective date of such revisions, the Client acknowledges and agrees to be bound by the modified Terms. This provision applies equally to all service types and agreement

Inurement

This Agreement shall be binding upon and shall inure to the benefit of the Parties and their respective heirs, executors, administrators, permitted successors, and assigns. This provision applies to all service types provided under this Agreement.

Governing Law and Severability

  1. This Agreement shall be governed by and construed in accordance with the laws of the United States of America, without regard to its conflict of law principles.

  2. In the event that any provision of this Agreement is deemed invalid, unlawful, or unenforceable by a court of competent jurisdiction, such provision shall be severed, and the remainder of this Agreement shall continue in full force and effect. This provision applies to all service types covered by this Agreement.

Waiver

The waiver by either Party of any breach, default, delay, or omission of any provision of this Agreement by the other Party will not constitute a waiver of any subsequent breach or default of the same or any other provision. This provision applies to all service types provided under this Agreement.

SaaS Subscription Terms

Taft Systems Business Management Software Subscription is built on the HighLevel infrastructure, and accounts are strictly non-transferable.

Marketing and Automation

  1. Direct-to-prospect marketing automation (email and SMS)

  2. Workflow assistance with setup for client-created campaigns and forms

  3. Sales funnel and landing page builder

  4. Access to website and funnel templates

  5. Support for building custom funnels

  6. Online lead management assistance

  7. Social media scheduler

  8. Access to any additional features added within Taft Systems' business management software

Phone Services

  1. Client pays for phone usage; approximately $10 covers 1,000 SMS segments. The credit card on file will be charged automatically when credits run out.

  2. One (1) phone number provided per account; approximately $10 covers 500 calls.

Email Services

  1. Approximately $10 covers 10,000 emails.

Concierge Support

  1. Complimentary onboarding Zoom call and two follow-up check-ins

  2. Unlimited email and chat support from the Customer Success Team

Taft Systems reserves the right to adjust abovementioned prices or prices for additional services including but not limted to AI services at any time and without prior notice.

Services also include any additional tasks mutually agreed upon by both Parties. Custom builds beyond onboarding are not included. Taft Systems will provide a separate quote for any required custom builds.

Project and Support Work Terms

Taft Systems provides project and support services designed to assist clients with specific business objectives. Due to the nature of our services, all payments made for project and support work are strictly non-refundable, regardless of the project's outcome or termination status. Taft Systems explicitly disclaims responsibility for delays arising from the Client's lack of preparedness, incomplete information, or delays in providing necessary materials.

Additionally, Taft Systems may provide the tools and support designed to help your business grow, we do not guarantee specific results. Success depends upon individual implementation, market conditions, and factors beyond our control.

Upon project completion or subscription cancellation, Clients have five (5) business days to request additional email support related directly to the completed project or terminated subscription. Any requests made after this period may require additional fees. Clients understand and agree to these terms prior to engaging Taft Systems for project and support services.

Background

The Client is of the opinion that the Vendor has the necessary qualifications, experience, and abilities to provide services to the Client.

The Vendor is agreeable to providing such services to the Client on the terms and conditions set out in this Agreement. In Consideration of the matters described above and of the mutual benefits and obligations set forth in this Agreement, the receipt and sufficiency of with consideration is hereby acknowledged, the Client and the Vendor (individually the “Party” and collectively the “Parties” to this Agreement) agree as follows:

Products and Services Provided

The Client hereby agrees to engage the Vendor to Provide the Client with one of the following services (the “Services”)”

Taft Systems Business Management Software Subscription:

Marketing and Automation

1. Direct to Prospect Marketing Automation (email and SMS)

2. Workflow assistance with setup for campaigns and forms built by client

3. Sales Funnel and Landing Page Builder

4. Website and funnel templates

5. Support provided for building custom funnels

6. Online Lead Management Assistance

7. Social Media Scheduler

8. Any additional added features inside of Taft Systems business management software

Phone Services

1. Client pays for usage. $10 is ~1000 Segments

- Credit Card on file will be charge when credits run out

2. One (1) phone number per account

-$10 is ~ 500 calls

Email Services

$10 gives you ~ 10000 emails

Concierge Support

1.Complimentary Onboarding Zoom Call and two check ins

2. Unlimited email and chat care from our Customer Success Team

The Services will also include any other tasks which the Parties may agree on. The Vendor hereby agrees to provide such Services to the Client. Please keep in mind custom building of assets are not included beyond client onboarding. Vendor agrees to provide a quote should custom building be required.

Taft Systems Support and Project Work

Due to the manner of our work, refunds are not provided. Taft Systems is not responsible for project delays arising from clients lack of preparedness. All payments collected are exempt from refunds, even if project is terminated. Taft Systems provides the tools and support to help your business grow, but we do not guarantee specific results. Success depends on the individual implementation, market conditions, and other factors beyond our control.

Upon project completion or subscription cancellation, clients have 5 business days to contact Taft Systems for additional support related to the project/subscription. This includes email support directly related to project/subscription.

GDPR/CCPA Compliance

Taft Systems stores personal data on behalf of the Client. The client may provide lead and client data as accounts are populated. Lead, client and alumni information may be collected and stored in the software.

This information may include:

1. IP Address

2. Phone Number

3. Email Address

4. Name

5. Residential Address

6. Photos

All of the information provided by the Client, and the information that is collected during the duration of this agreement, belongs to the Client. It is the sole responsibility of the Client to ensure the data above is used in accordance to any GDPR, CCPA or similar local laws and regulations.

If your business is located in the EU the following features will be put in place to comply with GDPR regulations:

1. User consent to use cookies

2. The right for a user to be forgotten

If your business is located in California, the following features will be put in place to comply with CCPA

1. User consent to use cookies

If there are additional measures that the client requires to be in place, it is the responsibility of the client to inform the Vendor. If there are updates or changes in the local laws and/or regulations in the Client's area, it is the responsibility of the Client to inform the Vendor of such changes.

Hours of Service

1. The Vendor’s hours of service are 5 days per week 9:00- 17:00 Eastern Standard Time, excluding United States Federal Holidays

2. The Vendor commits to 12h response time for all written notice received from the Client

3. The Vendor commits to acting on or solving any issues within 48 hours of receiving notice from the Client

Terms of Agreement

1. The terms of this Agreement (the “Term”) will begin upon signing up and paying for any services provided by the Vendor. This Agreement will remain in full force and effect indefinitely until terminated as provided in this agreement (unless otherwise specified below).

2. You may cancel at any time with a written (email) one (1) month cancellation notice and you may be charged one final time during the cancellation period.


No refunds or prorated amounts are given.

3. Should you wish to cancel an annual subscription before the year is up,


no refunds or prorated amounts are given.

4. This agreement can be terminated by the Vendor at any time with or without cause.

5. In the event that either Party breaches a material provision under this Agreement, the non-defaulting Party may terminate this Agreement immediately and require the defaulting Party to indemnify the non-defaulting Party against all reasonable damages.

6. Upon termination of the agreement, the client understands that they will not be given the rights to their website or its design, development, campaigns, phone number, or any other tangible or intangible assets of the website and software. This agreement is a lease from Taft Systems.

6. Except as otherwise provided in this Agreement, the obligations of the Vendor will end upon the termination of this agreement.

Performance

The Parties agree to do everything necessary to ensure that the terms of this Agreement take effect.

Currency

All monetary amounts referred to in this Agreement are in USD (US Dollars).

Compensation

1. The Vendor will charge the Client for the Taft Systems Subscription at the rate per month (the “Compensation”) or per year, based on the Client's choice at time of sign up.

a) For any additional subscription for additional locations under the same name as the signing party, the Vendor will provide a discount for the Client for their Taft Systems Subscription

2. Payments to the Vendor from the Client are due on a recurring auto-billing cycle, every thirty (30) days, on the same date every month - unless annual subscription is chosen.

3. Payment is required within 5 days of the subscription date. Failure to pay will result in loss of service.

4. The vendor does not issue refunds for products built or services rendered.

Confidentiality

1. Confidential information (the “Confidential Information”) refers to any data or information relating to the business of the Client which would reasonably be considered to proprietary to the Client including, but not limited to, accounting records, business processes, client records and that is not generally known in the industry of the Client and where the release of that Confidential Information could reasonably be expected to cause harm to the Client.

2. The Vendor agrees that they will not disclose, divulge, reveal, report or use, for any purpose, any Confidential Information which the Vendor has obtained, except as authorized by the Client or as required by law. The obligations of confidentiality will apply during the Term and will survive indefinitely upon termination of this Agreement.

Ownership of Intellectual Property

1. It is the responsibility of the Client to ensure that the Intellectual Property is in compliance with any local laws, by-laws and regulations put forth by their local governance. By entering into this agreement, the Client agrees to the responsibility of adhering to their local laws and informing Taft Systems of any discrepancies.

2. The Client may not reproduce any content provided by the Vendor without Vendor approval.

3. Should the Client wish to cancel, the Vendor has no obligation to provide any Vendor created assets to the Client.

4.The Vendor does not allow for transfers of content should the Client cancel.

Capacity and Autonomy

1. In providing the Services under this Agreement it is expressly agreed that the Vendor is acting as an independent Vendor and not as an employee. The Vendor and the Client acknowledge that this Agreement does not create a partnership nor joint venture between them, and is exclusively a contract for service.

2. Except as otherwise provided in this Agreement, the Vendor will have full control over working time, methods, and decision making in relation to provision of the Services in accordance with the Agreement. The Vendor will work autonomously and not at the direction of the Client. However, the Vendor will be responsive to the reasonable needs and concerns of the Client.

Indemnification

Except to the extent paid in settlement from any applicable insurance policies, and to the extent permitted by applicable law, each Party agrees to indemnify and hold harmless the other Party, and its respective directors, shareholders, affiliates, officers, agents, employees, and permitted successor and assigns against any and all claims, losses, damages, liabilities, penalties, punitive damages, expenses, reasonable legal fees and costs of any kind or amount whatsoever, which results from or arise out for any act or omission of the indemnifying party, its respective directors, shareholders, affiliates, officers, agents, employees, and permitted successors and assigns that occurs in connection with this Agreement. This indemnification will survive the termination Agreement.

Modification of Agreement

This agreement may be amended, revised, or modified. If the modifications, in our sole discretion, are material we will notify you via email notification to the email that is associated with your account. By continuing to access or use the Services after those revisions become effective, you agree to be bound by the revised Terms.

Inurement

This Agreement will ensure to the benefit of and be binding on the Parties and their respective heir, executors, administrators and permitted successors and assigns.

Governing Law and Severability

1. This Agreement will be governed by and construed in accordance with the laws of the United States of America

2. In the event that any of the provisions of this Agreement are held to be invalid or unenforceable in whole or in part, all other provisions will nevertheless continue to be valid and enforced with the invalid or unenforceable parts severed from the remainder of this agreement.

Waiver

The waiver by either Party of a breach, default, delay or omission of any of the provisions of this Agreement by the other Party will not be construed as a waiver of any subsequent breaFooterch of the same or other provisions.

This website is owned and operated by Taft Systems. These Terms set forth the terms and conditions under which you may use our website and services as offered by us. This website offers visitors the opportunity to learn more about our web services as well as purchase options for coaching services, online courses, and workshops. By accessing or using the website of our service, you approve that you have read, understood, and agree to be bound by these Terms.

​In order to use our website and/or receive our services, you must be at least 16 years of age, or of the legal age of majority in your jurisdiction, and possess the legal authority, right, and freedom to enter into these Terms as a binding agreement. You are not allowed to use this website and/or receive services if doing so is prohibited in your country or under any law or regulation applicable to you.

When purchasing an item or service, you agree that: (i) you are responsible for reading the full item/service listing before making a commitment to buy it: (ii) you enter into a legally binding contract to purchase an item when you commit to buy an item and you complete the check-out payment process. For our Taft Systems' subscription you are additionally agreeing to our Terms of Service.

The prices we charge for using our services and/or for our products are listed on the website and/or given a written quote. We reserve the right to change our prices for products displayed at any time and to correct pricing errors that may inadvertently occur. Additional information about pricing and sales tax is available on the payments page.

The fee for the services and any other charges you may incur in connection with your use of the service, such as taxes and possible transaction fees, will be charged to your payment method at the time of purchase.

We may, without prior notice, change the services, stop providing the services or any features of the services we offer, or create limits for the services. We may permanently or temporarily terminate or suspend access to the services without notice and liability for any reason, or for no reason.

Return and Refunds

There are no refunds, exchanges, or transfers offered. All sales are final.

Ownership of intellectual property, copyrights, and logos

The Services and all materials therein or transferred thereby, including, without limitation, software, images, text, graphics, logos, patents, trademarks, service marks, copyrights, photographs, audio, videos, music, and all Intellectual Property Rights related thereto, are the exclusive property of the Taft Systems brand. Except as explicitly provided herein, nothing in these Terms shall be deemed to create a license in or under any such Intellectual Property Rights, and you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit, or create derivative works thereof.

Right to suspend or cancel user account

We may permanently or temporarily terminate or suspend your access to the Service without notice and liability for any reason, including if, in our sole determination, you violate any provision of these Terms or any applicable law or regulations. You may discontinue use and request to cancel your account and/or any services at any time. Notwithstanding anything to the contrary in the foregoing, with respect to automatically-renewed subscriptions to paid services, such subscriptions will be discontinued only upon the expiration of the respective period for which you have already made payment, and no refunds or pro-rated amounts will be given.

Indemnification

You agree to indemnify and hold Taft Systems and its affiliates harmless from any demands, loss, liability, claims, or expenses (including attorneys’ fees), made against them by any third party due to, or arising out of, or in connection with your use of the website or any of the services offered on the website.

Limitation of liability

To the maximum extent permitted by applicable law, in no event shall Taft Services nor its affiliates be liable for any indirect, punitive, incidental, special, consequential, or exemplary damages, including without limitation, damages for loss of profits, goodwill, use, data, or other intangible losses, arising out of or relating to the use of, or inability to use, the service.

To the maximum extent permitted by applicable law, Taft Systems and its affiliates assume no liability or responsibility for any (i) errors, mistakes, or inaccuracies of content; (ii) personal injury or property damage, of any nature whatsoever, resulting from your access to or use of our service; and (iii) any unauthorized access to or use of our secure servers and/or any and all personal information stored therein.

Right to change and modify Terms

We reserve the right to modify these terms from time to time at our sole discretion. Therefore, you should review these pages periodically. When we change the Terms in a material manner, we will notify you that material changes have been made to the Terms. Your continued use of the Website or our services after any such change constitutes your acceptance of the new Terms. If you do not agree to any of these terms or any future version of the Terms, do not use or access (or continue to access) the website or the services.

Promotional emails and content

You agree to receive, from time to time, promotional messages and materials from us by mail, email, or any other contact form you may provide us with (including your phone number for calls or text messages). If you don't want to receive such promotional materials or notices, please unsubscribe from our email list using the "unsubscribe" option at the bottom of the emails, or notify us by email at any time to be removed from any physical mailings or text messages.

Preference of law and dispute resolution

These Terms, the rights and remedies provided hereunder, and any and all claims and disputes related hereto and/or to the services, shall be governed by, construed under and enforced in all respects solely and exclusively in accordance with the internal substantive laws of Hamilton County, Ohio, without respect to its conflict of laws principles. Any and all such claims and disputes shall be brought in, and you hereby consent to them being decided exclusively by a court of competent jurisdiction located in Hamilton County, Ohio. The application of the United Nations Convention of Contracts for the International Sale of Goods is hereby expressly excluded.​

Customer support details & contact info

To get in touch with someone for customer support and help with services, please email us at [email protected].

Website communities

Some of our programs might offer the ability to participate in a private community (including but not limited to a private Facebook group) as part of the program so our members can interact with others.

By participating in our community, your information will be public to all other members of the community, and your profile might be publicly visible to site visitors. All public activity, such as your posts or comments within the community, will be visible to other members of the private community. You can easily opt-out and exit the community at any point, and upon doing so your user profile will not be publicly visible. Naturally, in the event of opting out of the community, you will not be able to use the community features, such as liking, commenting, or writing or reading posts.

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