Taft Systems | Agency Support
Hey there — ready when you are.
or book a call
Hey, you

Your clients. Supported like you'd do it yourself

With more clients, comes more tickets. We get it.

Here's the problem

If you're the bottleneck in your own tech support, it's costing you clients

Fulfillment was supposed to get easier as you grew. Instead it got louder.

You're working harder, not smarter

Every new client is another set of tickets landing on your desk instead of your sales pipeline.

You're capping your own growth

You say yes to new clients and dread it a little, because you know exactly who's fixing what breaks. You.

You're risking the clients you have

One slow response and a client starts wondering if they picked the wrong agency.

This is the part of the business nobody warns you about when you start an agency.

Hear it from agency owners like you

In their words

Graeme T.
New Zealand
Joanna S.
USA
Jared W.
USA
Danielle D.
USA
Try it

This is what's piling up in your inbox right now

Before you hand it off, tickets like these sit and wait on your own clock. Click each one to watch it get resolved instead.

Live ticket queue simulation

Your inbox — before switching

JR
Jenna R. — "Hey, why was I charged twice this month?"2 days ago
👆 click to see us reply
"Looking into this now. I can see both charges. Flagging this immediately with our billing team, you'll hear from us shortly. Sorry for the mix-up."
MT
Marcus T. — "I can't figure out how to set up my funnel's follow-up sequence."6 hours ago
👆 click to see us reply
"Happy to help! I put together a quick recording showing exactly where to set that up in your account, linked below. Let me know if it makes sense."
PK
Priya K. — "My booking calendar just stopped working, clients can't schedule!"40 min ago
👆 click to see us reply
"Found it, a calendar sync had dropped. It's fixed and I tested a live booking to confirm. You're all set."
SO
Sam O. — "Just wanted to say the new pipeline setup is working great!"1 day ago
👆 click to see us reply
"So glad to hear it! Let us know if you want to tweak anything as things pick up, always happy to help."

Click any message above to see it handled.

Every one of these gets answered under your brand, usually inside the hour.

or book a discovery call
Our solution

We help you scale support without scaling your workload

Know your clients

See what's happening in every account

No more guessing what your clients need or chasing down status updates. Our team tracks every workflow, ticket, and touchpoint inside your HighLevel accounts — so you always have the full picture, without doing the digging yourself.

Account visibility dashboard
Support your clients

Every ticket answered under your name

Your clients get fast, expert help — and they never know it isn't you. Our white-label team handles support, troubleshooting, and build requests inside your help desk, on your branding, on your timeline.

White-label support desk
Keep your clients

Retention built in, not bolted on

Clients don't leave agencies that show up for them. When support is reliable and nothing slips through the cracks, clients stay longer, refer more, and trust you with bigger work. That's what our fulfillment team protects.

Client retention dashboard
Unlimited sub-accounts A2P & Onboarding White-label chat & email Unlimited support tickets 24/7 coverage Daily office hours Weekly reports Unlimited sub-accounts A2P & Onboarding White-label chat & email Unlimited support tickets 24/7 coverage Daily office hours Weekly reports
Where we stand today

The numbers behind the support

0
Clients
0
Countries
0
Satisfaction
0
Hours saved weekly
Your math, not ours

What support is already costing you each month

Move the sliders to match your week. No inflated assumptions, just the math.

0
cost of doing it yourself / month
The honest part

Most agencies find us the same way

Not because they read an ad. Because they went through this first.

1

Hired a VA

Fast fix, but HighLevel isn't googleable. You ended up training them more than they helped.

2

Tried to DIY it

You know the platform best. Which made you the bottleneck, not the answer.

3

Tried another white-label service

Generic scripts, slow replies. Clients started to notice.

4

Haven't tried anything yet

Which means the backlog is still quietly building.

Found a team trained specifically on HighLevel

That's the difference, friend. Not a generalist, not another VA, not you.

The old way

  • ✗ You answer every ticket yourself
  • ✗ Clients wait until you find a free hour
  • ✗ Growth means more tickets, not less work
The new way
  • A trained HL team answers, under your brand
  • Most tickets close inside the hour
  • Growth doesn't cost you your evenings
Let's address it directly

Whatever's holding you back, it's worth a straight answer instead of a guess. Ask us directly on a call.

How it works

Onboarding starts with a real diagnosis, not a script

Onboarding takes about 2 hours from kickoff call to fully live. Before anything goes live, we run a full fulfillment diagnosis on your account: how tickets are handled today, where the gaps are, and exactly what white-label setup your agency needs.

Introducing

White Label Agency Support

This is white-label HighLevel support and fulfillment built to feel invisible to your clients and life-changing for you.

For most agencies, that means tickets get answered same-day, every single day, under your name.

2 hrs · full onboarding
30-day · cancel anytime
6 yrs · on HighLevel
1

Onboarding call

We learn your account, your voice, and your clients in one focused session.

2

White-label setup

Our team gets access, branding, and SOPs specific to your agency.

3

Go live

Your clients start getting answers under your name, usually within hours, not days.

or book a discovery call
The easy yes

Three ways in, one you can start today

Starter
$197/mo

Grey-label support, business hours

  • Unlimited subaccounts
  • Unlimited support tickets
  • Grey-label email and chat support
    7am–7pm ET, M–F
  • Weekly reports
  • Cancel with 30 days notice
Most agencies choose this
Core
$497/mo

White-label support, 24/7

  • Unlimited subaccounts
  • Unlimited support tickets
  • White-label email and chat support
    24/7/363 ⓘ Closed Dec 25 & Jan 1 so our team gets a break too.
  • Weekly reports
  • Daily office hours
  • Cancel with 30 days notice
VIP
$4,500/mo+

White-label, 24/7, unlimited fulfillment

  • Unlimited subaccounts
  • Unlimited support tickets
  • Unlimited onboarding calls
  • Unlimited support calls
  • Unlimited A2Ps
  • White-label email and chat support
    24/7/363 ⓘ Closed Dec 25 & Jan 1 so our team gets a break too.
  • Unlimited fulfillment
  • Dedicated success manager
  • Weekly reports
  • Daily office hours

Not sure which fits? Core is the right call for most agencies. Book a free discovery call.

Stop being your own bottleneck

There's no countdown timer here, just the honest math above.

Still have questions?

Frequently asked

What is white-label agency support?+

It's your support team, minus the hiring. Your clients get chat, email, and ticket help under your brand — from a team that knows HighLevel inside and out — while you stay focused on selling and retention.

Ask us directly if something specific is holding you back, happy to be straight with you about it.

Who is this for?+

HighLevel agency owners with 10 or more clients on the platform, a validated offer that's already selling, and 2-plus hours a week going to tech support instead of growth. If that's you, we should talk.

Who's behind Taft Systems?+

Kerry Taft, founder and CEO, spent twenty-four-plus years in health and wellness before this — a clinical exercise physiologist and former professor. That background shapes how the whole team works: a certified, HighLevel-trained group that leads with care, not scripts, and takes the time to actually teach you what's happening along the way.

Do you offer ongoing training?+

Yes, daily office hours Monday through Friday are included, so you, your team, and your clients always have direct access, not just a ticket queue.

Can I ask you to do the work for me?+

Yes. Our VIP package includes unlimited fulfillment work inside your sub-accounts. For Core and Starter, our Bridge subscription adds 40 hours a month of custom HighLevel build work plus a strategy call. More details coming soon.

How does support work?+

Your clients reach us by chat or email under your brand. Starter covers M–F 7am–7pm ET; Core is 24/7 with unlimited sub-accounts and tickets. Core and VIP plans include daily office hours Monday through Friday.

Are there any upcharges?+

A few standard add-ons apply along the way, like A2P registration, onboarding setup, and onboarding calls. But no surprise fees, no revenue share, ever. Retainer only.

Do I have to lock in a contract?+

No, our white label agency support runs as a monthly retainer, not a multi-year contract. You may cancel at any time with a 30-day cancellation notice.

How does Taft Systems protect my and my client's data?+

Your sub-accounts and client data stay inside your HighLevel agency. We work inside your permissions, never around them. If you require an NDA or BAA, just let us know.

Get in Touch

Cincinnati, Ohio

The ultimate solution to streamlining your business and optimizing your systems to maximize impact and income!

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